Privacy Policy
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Data Collection:
- Personally Identifiable Information (PII) collected:
• Name, contact details, passport info
• Payment information (processed via Stripe/PayPal)
• Health/medical disclosures
• Photographs/videos from tours
2. Data Usage:
- Booking administration
- Emergency contact purposes
- Marketing (opt-out available)
- Legal compliance requirements
-
Data Protection:
- AES-256 encryption for stored data
- Regular penetration testing
- Two-factor authentication for staff access
- Annual privacy audits
-
User Rights:
- Right to access all stored data
- Right to request data portability
- Right to be forgotten (with exceptions for legal records)
- Right to restrict processing
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International Compliance:
- GDPR compliant for EU citizens
- CCPA compliant for California residents
- PIPEDA compliant for Canadian visitors
Additional Provisions
Force Majeure Clause:
- Includes pandemics, natural disasters, civil unrest
- Allows for service modification or cancellation
- 18-month credit validity for affected bookings
Dispute Resolution:
- 30-day mediation period required
- Arbitration in Belize City under Belizean law
- Each party bears own legal costs
Intellectual Property:
- All tour content and materials copyrighted
- No commercial use of tour photos without permission
- Trip reports may not be used for competitive purposes
Policy Updates
- Revised annually every January
- 30-day notice for material changes
- Continued service constitutes acceptance
